Respond promptly and professionally to customer inquiries via live chat.
Provide accurate information and solutions to customer issues.
Maintain a high level of product knowledge to assist customers effectively.
Document and escalate complex issues to the appropriate department.
Collaborate with team members to improve customer service processes.
No prior experience required
Excellent written communication skills.
.Customer-oriented mindset with a passion for helping others.
.Basic technical skills and familiarity with live chat software.
This is an entry-level position with opportunities for growth and advancement within the company. We offer a supportive work environment and comprehensive training to help you succeed in your role.
$36 – $40 per hour